Get to know
IVV
IVV Automação Lda is a company, founded in February 2002, which main goals are to provide hardware and software engineering solutions, as well as a supplier of technology, consulting and products for Electronic Security and Automation Systems like CCTV, Intruder Alarm Systems, Metal detection, X-Ray, Access Control, Fire CO and Gas detection, EAS, Home Automation, Building Management, Building Information, VOIP and Digital Signage. The business strategy of IVV is divided in two strategic areas. The first one concerns the Security Systems area and the second one the Automation area. IVV is concentrating its efforts on the expansion of its market share by continuously contacting installers/resellers at a national and international level. Several workshops for Security systems and building Management are regularly organized by IVV that take place in major cities. Regularly, IVV also exhibits its product range in dedicated shows.
The head office of the company is based in Braga, which is the biggest Portuguese city outside the metropolitan areas of Porto and Lisbon, located in the north of Portugal, about 30 minutes driving from Oporto and 45 minutes driving from northern Spanish border. IVV has also offices in Lisbon (the capital of Portugal), Switzerland and Cape Verde.
IVV SGPS is a reliable corporate group, with Portuguese capital, composed by technology inspired companies with outstanding technical ability, background and support.
IVV AUTOMAÇÃO
Hardware and software engineering solutions: electronic security and automation systems.
Q-BETTER
Digital signage, queue management and retail analytics.
AFORSEC
Alarm systems, CCTV, home automation and digital sigange.
Vision, Mission and Values
VISION
Acquire notoriety and size, becoming a reference in the national market. After sustentation in the domestic market we will develop and promote policies for the internationalization.
MISSION
Search and provide the best technology in the areas in which we operate. Draw engineering solutions according to the needs of the market.
VALUES WE FOLLOW
Careful selection of employees, considering the human education and skills, with a propriate academic qualifications to function and ability to work with dynamism and team spirit.
Creation of working conditions, including training, supporting our employees in the performance of their duties.
Definition of rules and procedures related to communication between all elements, to ensure good coordination of individual performances.
Customer loyalty and establishing solid and lasting partnerships, as a result of providing excellent services.
Development of good cooperative relations with suppliers and demand on improvement of their performance.
Monitoring technological developments in the sector and implementation of solutions to ensure the continuous improvement of quality as well as increasing productivity.
Innovation as a pillar of sustainability.
IVV SGPS Loyalty
AFTER SALES CONTINUOUS ASSISTANCE
Our specialized services ensure continuous assistance to all our customers and partners. We are here with a commitment to meet our clients needs.
PROJECTS SUPPORT
Our team helps you built your engineering projects, from the choice of components and equipment to the build up the proposal.
SATISFACTION GUARANTEED
All products are rigorously tested and meet the European standards. If the product does not suit your needs, we will accept its return.
QUALITY ASSURANCE
All products are subjected to rigorous quality control and have CE certification. We offer a minimum guarantee of two years.
TRAINING
We invest in continuous training for both our employees and customers. Throughout the year we conduct trainings and workshops to enable you to follow the trends and the new products.
HELP DESK
Our skilled technicians are available to solve your technical questions in all different areas of business.
Internacional presence
Marketing
WORKSHOPS E TRAININGS
We organize hands on trainings in:
- CCTV (DVRs), CCTV (Cameras and Optics)
- Alarm Systems
- Access con trol
- Fire Alarm Systems
- Home automation
- Domotics
- Digital signage
These hands on trainings have efficient results. Our partners know our products better when they see them in full operation. These actions are scheduled annually, but we are always available to Schedule a customized training for our partners.
OTHER TOOLS
- Technical and commercial training about our products
- Copies of catalogues in native language
- Software / Firmware translation to the native language
- Installation and user manuals in the native language
- All documentation available online
- Generic and specific ads in specialty magazines
- Promotional and demo videos
Certification
